Q. Are you able to hold items for me?
A: Yes, but only for 7 days

Q. How do I order goods from your site? How do I order??
A: The shopping cart makes it easy to place an order. Just click and go! If you are looking for something that is not on the site, then please send an email with your request.

Q. What are your charges for postage/shipping?
A: Shipping and postage charges are to be found, in full, under Payment Information, for both UK and International customers

Q. What types of payments do you accept?
A: I accept the following types of payment:

Debit Cards / Credit Cards through PayPal (UK and International customers)
Please use crystals@gvcrystals.com for the payment address.
Payments must be received within 5 days of placing order.

(UK customers only) Uncrossed Postal Orders, Money Orders (Western Union), Bank Draft ONLY ACCEPTED AFTER EMAILING YOUR REQUEST FIRST

International customers
Payment must be through PayPal to crystals@gvcrystals.com

All funds must be in £STERLING (GBP).
Payments must be received within 5 days of placing order .

Q. What happens about customs fees and duties on items received by international mail?
A: All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with that country's national laws. This is not new. Customs duties and taxes are assessed, generally, if the item sent is dutiable and if the value of the item is above the threshold set by the country's laws. Each country assesses customs, duties, and taxes.
Postage is charged to cover the COST OF DELIVERY ONLY. Postage does NOT cover charges assessed by customs in the destination country.